Contact Us
Our support team is ready to help with questions, account-related issues, technical concerns, or general feedback. If you need help signing up, verifying your account, processing a withdrawal, or have a question about a promotion, reach out and we’ll respond promptly. Contact options include 24/7 live chat on-site, email support, and a local phone line for Canadian players. Use the channels below to get in touch quickly.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Payments | [email protected] |
| Privacy | [email protected] |
| Phone | +1 416 582 7439 |
| Working hours | 24/7 |
To speed up support, have your account ID and recent transaction details ready. For verification or technical issues, attach screenshots where possible. Our team follows privacy and security practices when handling documents and will guide you through next steps, including KYC and payout processing.
Email Support
Email is the fastest way to reach us for detailed requests, account issues, or when you need to send documents. Please email [email protected] with a clear subject line, your full name, account ID, and up-to-date contact details. Providing these up front helps us process requests faster and prevents delays when verifying information.
Send us a message
Response Time
Our support team aims to respond quickly to all requests. Most inquiries are answered within one business day, while urgent issues raised via live chat are usually handled immediately. More complex cases, such as verification or payment investigations, may take longer depending on their nature and required checks. We appreciate your patience and will keep you updated throughout the process.
Feedback
We welcome your feedback, suggestions or ideas to improve the site. Share anything from feature requests to usability tips - we read every message and use your input to refine promotions, payment options and navigation. Canadian players' comments are reviewed by our team and help shape updates that make the experience smoother and easier to use.