Privacy Statement

This Privacy Policy explains how Gate777 collects, uses, stores and protects personal information when you register, play or otherwise interact with our online casino from Canada. We take your privacy seriously and aim to be clear about what data we hold, why we collect it, and how you can manage your information.

Types of data we collect

We collect a range of information to operate your account and provide services. Broad categories include personal data, technical data and transactional data. The exact details depend on how you use our site and the services you choose.

Personal data

Personal data includes information you provide when creating an account or contacting support. Typical items are full name, date of birth, home address, email address, phone number and identity documents required for verification. We use this data to confirm eligibility, prevent fraud and meet our compliance obligations.

Technical data

Technical data is gathered automatically when you visit the site. This can include IP address, device type, browser settings, operating system, and log information. We use these details for security, site performance, and to improve the user experience on desktop and mobile.

Transactional data

Transactional data covers deposits, withdrawals, payment method details, game activity and wager history. We retain this information to process payments, handle disputes, maintain accurate records and detect suspicious behaviour.

Use of information

We process data to create and manage your account, verify identity, process payments, respond to support requests and provide the services you expect. Data also supports fraud prevention, AML checks, responsible gambling measures and internal analytics used to maintain service quality.

Data protection practices

We protect personal information with technical and organisational measures appropriate to the type of data. Protections include access controls, staff training and industry-standard encryption such as TLS for data in transit. We limit access to information to those employees and providers who need it to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to enable core site functions, remember preferences and analyse usage. Analytics tools help us measure performance and improve features, while some cookies support security and fraud detection.

Managing cookies

You can manage cookie preferences through your browser settings or via the cookie controls on our site. Disabling certain cookies may affect functionality and your experience.

User rights

Canadian users have rights to access, correct or request deletion of personal data held by us. You may also object to or request restriction of processing in certain circumstances, and where technically feasible ask for a portable copy of data you provided directly to us.

Access, correction and deletion

To exercise your rights, contact our privacy team. We will verify requests to protect account security. Where we retain data for legal or compliance reasons, we will explain any limitation on deletion or access.

Information sharing and third parties

We share data with service providers who support payments, identity verification, hosting, analytics and customer support. We may also disclose information when required by law or to protect safety and enforce our terms. We require third parties to safeguard personal information in line with industry practice.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on the site with the date of the latest revision. Continued use of our services after changes indicates acceptance of the revised policy.